Thank you for your purchase of one of our GameTime Sidekicks products. Our goal is to make sure that every one of our customers enjoy our drink ware - no matter who your team is.
We offer a Lifetime Warranty on the functional aspects of our drink ware, so if you have issues with the performance, please contact us and we can take care of you.
We 100% stand behind all the items we sell and will issue refunds/exchanges at zero cost for all incorrect or defective items. Just reach out to Sales@gametimesidekicks.com with the order issue and we will send a prepaid shipping label back for the correct item.
All other returns will be offered a free exchange, as long as the item is unused and within 14 days of delivery. Refunds for these orders can be given, but will incur a handling fee of $7.00.
Please ship returns to;
Gametime Sidekicks - Returns
2239 West Beaver Creek Drive
Powell,TN 37849
If you purchased one of our products from a retail store and want to return or exchange it at that store then you will have to check their return policy. We want to make sure that your GameTime experience is a pleasurable one so if you have any questions or concerns feel free to send us a message at the “contact us” page anytime.
Thank you for your business!